They said the authorities should have anticipated the chaos and taken crowd control measures to avert such an incident.
Some Bihar-bound passengers said they could not board the train due to the huge crowd and were forced to wait at the railway station.
Hasibul Rahman, who works in a factory in Kadnagar area in Undri, had arrived at the station to catch the train around 7pm on Saturday.
“People were shouting, pushing and shoving each other and there was complete chaos. I will try again on Sunday and will board any train going north if I cannot get into the Danapur Express,” he said.
Manoj Mirdha from Dumka in Jharkhand and two fellow passengers were stuck in the circulating area on Saturday. “At the station, we are shooed away from one spot to another by men in uniform. I work in a factory in Mhalunge and cannot go back and return,” Mirdha said.
Another passenger, who did not want to be identified, was furious. “Authorities think of measures only after an untoward incident happens. They should have anticipated this rush. Since we are poor and travel in general coaches, we are treated like cattle,” he said.
He travels often to Delhi and Patna and has noticed that information about an arriving train and platform number is flashed on the message board 10 minutes before its arrival.
“This results in passengers waiting in the circulating area and the platform number one till the last moment,” he added.
A team of senior Railway officials, including additional divisional railway manager Brijesh Kumar Singh, Pune station director Suresh Jain and RPF‘s divisional security commissioner Uday Singh Pawar, visited Pune station.
“Ticket checking staff and the RPF will be present at all entrance points of the station and strict checks will happen. We don’t want anyone without tickets to be on the platforms. The number of RPF men moving on the platforms will be increased from 25 to almost 50 from Sunday. There is a proper queue system to board trains but the situation went out of control on Saturday,” another rail official said.
A press release from the division said the man who died at the station on Saturday was unwell and collapsed on platform number one. “Railway doctors attended to him immediately with help from RPF and GRP,” the release added.